About Connection Built

I started Connection Built because good businesses shouldn't look generic.

Chris DenHerder, Founder

The story

I kept seeing the same thing.

I've spent my career around businesses, nonprofits, sales teams, marketing teams, and leaders trying to build something worthwhile. And I've seen the same thing over and over.

Someone is doing genuinely great work, but their website doesn't show it.

  • Their marketing doesn't sound like them.
  • Their systems make simple things complicated.
  • Or they've got an idea sitting in their head that nobody has helped them make real yet.

That's the work I love. Sitting down. Asking a bunch of questions. Connecting a few dots. And eventually saying, "Okay. What if we did this?"

That's Connection Built.

How we're built

Small on purpose. Bigger when the work calls for it.

We're not a giant agency, and we're not going to pretend to be one. Connection Built is a focused core team. When a project needs more, we bring in the right collaborators, platforms, and technology for that job.

That means you talk to the people doing the thinking, not an account manager relaying messages.

On technology

Tools support good thinking. They don't replace it.

We use modern tools, automation, and AI aggressively behind the scenes when they make the work faster or better.

But the questions, the judgment, and the ideas still come from people who care about getting it right. And we will never charge you five hours for something technology can responsibly help us do in one.

Okay. Tell me what you're trying to build.

Or look around first: what we do for small businesses, nonprofits, and West Michigan.

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